Legal

Privacy + your choices.

What we collect, how we use it, and how to opt out.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes, and we never sell your text message opt-in data or consent.

Effective October 1, 2026. This policy explains how Lacque House, operated by Lacque House Inc, 6448 S Dixie Hwy, Ste C, South Miami, FL 33143, collects, uses, and protects your information when you visit lacque.house, book with us, or send us a form.

Information we collect

We collect only what you give us or what your visit needs:

  • Contact form (/contact): your name, email, optional phone number, the topic you choose, and your note.
  • Employment application (/apply): your name, email, optional phone number, city, the position, location, schedule, and start date you want, weekend availability, whether you are 18 or older and eligible to work in the US, your experience, licenses, last employer, portfolio or Instagram, and why you want to join us.
  • Collab form (/collab): your name, email, optional phone number, occupation, follower count, platforms, and profile link or handle.
  • Franchise form (/franchising): your name, email, optional phone number, service industry experience, and expected financial commitment.
  • Your text message choices: whether you ticked each consent box, with the date, time, and page where you gave consent.
  • Bookings: appointments are booked through our booking platform, Vagaro, which collects the details it needs under its own privacy policy.
  • Basic site data: when you visit lacque.house we collect basic site analytics, such as pages viewed, to improve the experience.

How we use your information

We use your information to answer your inquiry, review your application, collab pitch, or franchise request, book and remind you of appointments, deliver Club and rewards benefits, keep our records, and, only if you separately agree, send marketing text messages. We do not sell your personal information.

Text messaging (SMS) program

Text messages come from Lacque House Inc through a 10-digit local business phone number, not a short code. There are two separate categories, and each needs its own consent box on our forms:

  • Non-marketing text messages: about your inquiry or application, appointment and interview scheduling, reminders, and service updates. You receive these only if you tick the non-marketing consent box.
  • Marketing text messages: about special offers, discounts, new Edits drops, and events. You receive these only if you separately tick the marketing consent box on our contact form.

For the text program we collect your mobile number and your consent choices. Message frequency may vary. Message and data rates may apply. Reply STOP to any message to opt out; you will receive one final message confirming you are unsubscribed, and no further texts will be sent. Reply START or UNSTOP to opt back in. Reply HELP for help, or contact us at (786) 536-2163 or appointments@laquehouse.com. We keep a record of your consent (the date, time, page, and consent wording) for as long as you are enrolled and as the law requires. Consent to receive text messages is not a condition of purchase, service, or employment. Wireless carriers are not liable for delayed or undelivered messages.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

How we share information

We share information only with service providers that help us run the business, such as our customer relationship and messaging platform, our booking platform, and our website host, and only so they can provide those services to us. We may also disclose information when the law requires it. We do not sell personal information, and we never share mobile numbers or text message opt-in data for marketing or promotional purposes.

Cookies and tracking

Our website uses only the cookies and similar technologies needed to run the site and to measure basic site analytics. Embedded services, such as our booking widget and maps, may set their own cookies under their own policies. You can block or delete cookies in your browser settings.

Data security

We protect your information with reasonable administrative and technical safeguards, including encrypted (HTTPS) connections on every page and access limited to the people who need it. No method of transmission or storage is completely secure, but we work to protect your data and keep it only as long as we need it.

Your rights and choices

  • Unsubscribe: reply STOP to any text message, or use the unsubscribe link in any marketing email.
  • Update: ask us to correct the information we hold about you.
  • Delete: ask us to delete your information.

To make any request, email carolina@laquehouse.com or call (786) 536-2163.

Do not sell my information

California residents have the right under CCPA to opt out of the sale of personal information. We do not sell personal information, but you may still submit a request by emailing the address above with "Do Not Sell" in the subject line.

Updates

We update this policy as our practices evolve and show the effective date at the top. See our Terms of Service for the full terms of the text message program.